arcade Terms & Conditions

BCG Rewards Arcade and the BCG Ballers Tournament are programs offered under the BCG Rewards Plus platform. All participant rights, obligations, and terms of engagement are governed by the overarching Terms and Conditions of BCG Rewards Plus, as published on the official BCG Rewards Plus website.

BCG Rewards Arcade – Full Terms & Conditions

1. Acceptance of Terms

By entering BCG Rewards Arcade and using our machines or facilities, you agree to these Terms and Conditions. These terms apply to all visitors, players, and guests.

2. Entry & Supervision

  • Children under 15 must be supervised by an adult.

  • We reserve the right to refuse entry or service to anyone acting inappropriately, aggressively, or unsafely.

  • Staff decisions regarding conduct and policy enforcement are final.

3. Use of Machines

  • All games and machines are used at your own risk.

  • Misuse, abuse, or intentional damage to machines will result in removal from the venue and may lead to liability for repair or replacement costs.

  • Please report broken or malfunctioning machines to staff immediately.

4. Refunds & Credits

  • Refunds are only provided for:

    • Non-functioning machines (at staff discretion).

    •  

  • No refunds for change of mind or user error (e.g., accidental token use or wrong game selection).

5. Behavior Policy

  • The following actions are not permitted:

    • Physical or verbal abuse toward staff or other guests.

    • Tampering with machines, power outlets, or internal mechanisms.

    • Running, climbing, or dangerous play within the premises.

  • Anyone violating this policy may be asked to leave immediately without refund.

6. Safety & Liability

  • While we maintain a safe environment, you accept that minor accidents can occur in any public space.

  • BCG Rewards Arcade is not liable for injuries, losses, or damages that occur due to misuse of equipment, failure to follow instructions, or personal negligence.

  • You assume full responsibility for your personal belongings while on site.

7. Promotions & Prizes

  • Any contests, prize games, or ticket redemption promotions are subject to additional rules which will be clearly displayed.

  • We reserve the right to change or cancel promotions without notice.

8. Privacy & Surveillance

  • Security cameras operate throughout the premises for safety and loss prevention.

  • Any footage may be reviewed in the event of incidents, theft, or disputes.

  • We do not collect personal information unless voluntarily provided for contests or memberships.

9. Age Policy

BCG Rewards Arcade is generally restricted to guests aged 15 and over. This policy helps us maintain a respectful, mature environment and preserve the condition of our equipment. However, management reserves the right to grant access to younger guests on a case-by-case basis if their behavior and maturity meet the venue’s standards. We do not host birthday parties or events for anyone under this age. However, management reserves the right to organise such events on a case-by-case basis.

10. Liability Waiver and Assumption of Risk

By entering BCG Rewards Arcade and using our machines, you acknowledge and agree to the following:

  • All games and machines at BCG Rewards Arcade are designed for safe use and regular enjoyment. However, as with any public entertainment venue, minor accidents may occur.

  • You voluntarily assume all risks associated with your presence at the venue and use of any equipment, including the risk of minor injury or personal property loss.

  • BCG Rewards Arcade is not liable for any injury, loss, or damage that may occur due to:

    • Misuse of machines or facilities,

    • Failure to follow posted rules or staff instructions,

    • Accidents arising from personal negligence.

  • Parents and guardians accept full responsibility for the safety and behavior of any minors in their care.

  • By using the arcade and its services, you waive the right to bring any claim against BCG Rewards Arcade, its staff, or owners for incidents covered above, except where required by law.

11. Changes to These Terms

We may update these Terms & Conditions at any time. A current version will always be available on request and at https://bcgrewards.com.au/terms/arcade/

 

Questions or Concerns?

Contact us at https://bcgrewards.com.au/help/ 
or
Please speak with a staff member — we’re here to help!

 

 

BCG Ballers Tournament – Competition Series Overview

1. Tournament Structure

The BCG Ballers tournament is a season-long pinball tournament operated by BCG Rewards Plus. Players accumulate ranking points by participating in official BCG Ballers competitions held throughout the year (see competition details below). At the end of the season, the player with the highest cumulative point total will be awarded the BCG Ballers Grand Prize.  

2. Eligibility

  • Entry is open to BCG Rewards Plus members aged 16 years or older. This includes BCG staff.

  • Players under 16 may participate with parental or guardian consent.

  • Participation in each competition requires the purchase of a BCG Tournament Pack (currently $30), which includes game tokens, tournament access, snacks, and drinks.

  • minimum 3 players per competition and a maximum of 6 players per machine.
    BCG currently has 2 machines available and can host a competition of up to 12 players.

3. Competition structures & Scoring System 

  • There are 5 rounds for each competition. 
  • Players get 1 shot consisting of 3 balls to set their scores per round.
  • The player with the highest score in the round wins that round and is awarded the most competition points. Points vary depending on the amount of players in the competition. All players are awarded points based on the number of players in each competition (see point table below).
  • At the end of the 5 rounds the player with the highest point tally in total from the 5 rounds is the competition winner.
  • All points earned from the competition go to your BCG Baller Ranking.
  • At the end of the BCG Baller season the #1 Baller in the tournament will be awarded the prize pool that is determined by BCG depending on the tournament performance of that season. 

Points are awarded as follows:

 

Final Placement Points Awarded PER ROUND
1st Place 60 Points
2nd Place 50 Points
3rd Place 40 Points
4th Place 30 Points
5th Place 20 Points
6th Place 10 Points

There is a maximum of 6 players per pinball machine with a maximum of 60 points per round. If a player wins all 5 rounds then they earn the maximum of 300 points for that competition.

If there are 3 players in the competiton then there is a maximum of 30 points per round. If a player wins all 5 rounds then they earn the maximum of 150 points for that competition. 
 

When split into teams (see below for team numbers) the amount of points allowed to be earned is limitied to the amount of players on that team.
For example: in a 7 player competition where there is one team with 3 players and the other with 4 then the maximum points a player can score in one round for is 30 or 40 depending on which team they are on. 

In the case of uneven numbers between teams, 1 player is required to switch teams to balance points after 3 rounds.

 

With 12 players split between 2 machines (6 per machine) the maximum points awarded is still 60 for each round per machine. 

How competitions are run
For a 3 and 4 player competition all players use the same machine each round. However, with a 4 player competition the players can make the choice to split into teams of 2.

 

The team split and points for all competitions from 3-12 players is as follows:
3 player comp is 10, 20 and 30 points per round.
4 player comp is 10, 20, 30 and 40 points per round
OR 
split into teams 2-2 is 10 and 20 points per round.
3-2 for 5 players 
Team of 3 is 10, 20 and 30 points per round.
Team of 2 is 10 and 20 points per round
3-3 for 6 players 
Team of 3 is 10, 20 and 30 points per round.
4-3 for 7 players 
Team of 3 is 10, 20 and 30 points per round. 
Team of 4 is 10, 20, 30 and 40 points per round.
4-4 for 8 players  
Team of 4 is 10, 20, 30 and 40 points per round.
5-4 for 9 players
Team of 4 is 10, 20, 30 and 40 points per round. 
Team of 5 is 10, 20, 30,40 and 50 points per round.
5-5 for 10 players 
Team of 5 is 10, 20, 30,40 and 50 points per round.
6-5 for 11 players 
Team of 5 is 10, 20, 30,40 and 50 points per round.
Team of 6 is 10, 20, 30,40, 50 and 60 points per round.
6-6 for 12 players 
Team of 6 is 10, 20, 30,40, 50 and 60 points per round.

 

 

For competitions with 5 or more players, round 1 is played by both teams on seperate machines.
Teams then switch machines and repeat rotation for rounds 2, 3  4 and 5.
Odd numbered teams are required to have one player switch team to balance points after round 3.
In tournaments where teams are uneven (e.g., 5v4), the player with the lowest individual score after Round 3 will switch to the smaller team. This ensures fairness in team size and scoring opportunity for the remaining rounds.

With teams up to 8 players the final round is played as a multiplayer round where all scores are recorded in the same game against eachother. There is a maximum of 4 players in a multiplayer round per machine.
For competitions with over 8 players all rounds are played solo.

 

When all rounds are played the player who has accumulated the highest point tally is the competition winner and wins the competition "cashback prize". 
Points are recorded and go toward your Baller Ranking, 

If there is a tie between two or more players then there is a sudden death match. 
in the event of a sudden death match all players get 1 ball to set a score. The person who gets the most points with their 1 ball shot wins. 

 Only official BCG Ballers events are eligible for competition points.

4. Competition Prize

Each BCG Ballers Tournament includes a "cashback" prize, awarded to the winner.
Prize values are determined by the number of players participating in that specific tournament.
The maximum prize is capped at the full $30 entry fee.

See the table below for current prize values:

 

Players in competition      Prize Value   
3       $10  
4       $15  
5       $20  
6       $25  
7       $28  
8+       $30  

Note: Prize values may be subject to change at the sole discretion of BCG Rewards Plus.

5. Year-End Grand Prize

  • At the end of the tournament season (date to be announced), the player with the highest total points across all official competitions will win the BCG Ballers Prize Pot.

  • In the event of a tie for 1st place, a tiebreaker match will be held to determine the winner.

6. Disqualification

  • Players found cheating, colluding, or tampering with machines will be disqualified from the event and may be removed from the tournament standings entirely.

  • BCG Rewards Plus reserves the right to disqualify any participant for unsportsmanlike conduct or breach of these terms.

7. General Conditions

  • Tournament rules, event schedules, and prize structures are subject to change at the discretion of BCG Rewards Plus.

  • Any material changes will be communicated in advance via the official BCG Rewards Plus website or competition hosts.

  • The BCG Ballers Tournament is a skill-based competition; chance plays no role in determining outcomes or prizes.

 

 

Our current pinball machines are:

GUARDIANS OF THE GALAXY
ELVIRAS HOUSE OF HORRORS

 

 

 

 

Updated at 4 May 2025